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Cracking the Code: RICE and MoSCoW

November 1, 2023

Pull up a chair and grab a cup of coffee because we're about to dive deep into the heart of prioritization. 

Picture this: you're the captain of a ship navigating through the choppy seas of product development.

The waves are crashing, the wind is howling, and there are a million features clamoring for your attention. 

How do you decide which ones to tackle first without capsizing your vessel? 

That’s where RICE and MoSCoW come to save the day…the dynamic duo that will turn your prioritization chaos into smooth sailing.

First up, the RICE model. 

Imagine you’ve got a laundry list of features, initiatives, or projects begging for your attention. You’ve got limited time, limited resources, and you can’t afford to screw up. 

RICE is your secret weapon here. 

It stands for Reach, Impact, Confidence, and Effort, and it’s going to help you cut through the noise and find out what’s really worth your time.

Reach. How many users are going to be affected by this shiny new thing you’re considering? Don’t guess—get specific. We’re talking hard numbers here. Is it a thousand users per month? Ten thousand? Get your data straight. 

Impact. Now, this is the juicy part. How much of a difference will this thing actually make? Not all features are created equal. Some will move the needle, and some are just distractions. Rate it on a scale—3 for massive impact, 0.25 for “why are we even talking about this?”

But here’s where most people get it wrong. Confidence. You might have numbers, and you might have an impact estimate, but how sure are you that you’re right? Overestimating the value of something because you’re full of hope and dreams is rookie behavior. Be real about it. Use a percentage scale to measure how confident you are in your Reach and Impact estimates. 

Finally, there’s Effort. You’ve only got so many hours, so you’ve got to know how much work it’s going to take. Measure it in terms of person-days, weeks, or months. The less effort, the better.

Now, put it all together. The formula’s simple: (Reach x Impact x Confidence) / Effort = Your RICE score. 

The higher the number, the more it deserves your attention. 

Do this for every item on your list, and you’ll know exactly where to focus your time, energy, and money. You’ll know what’s worth doing and what needs to hit the trash bin.

But let’s say you’re working in a different context. Maybe you’re not looking to quantify everything. Maybe you need a bit more nuance, a bit more of a human touch. 

That’s where the MoSCoW Method comes in. And no, I’m not talking about Russia. MoSCoW is an acronym, and it’s all about setting priorities based on what you Must Have, Should Have, Could Have, and Won’t Have

Simple, right? Don’t let that fool you. Simple doesn’t mean easy.

Must Haves are the non-negotiables. These are the features that, without them, the whole project might as well pack up and go home. Think core functionality, compliance requirements, or fixing a bug that could tank your product. You don’t ship without these. 

Then you’ve got your Should Haves. These are important—don’t get me wrong—but if push comes to shove, you can delay them. They add significant value but aren’t critical for the launch. If you’re running out of time or budget, they’re the first to get cut.

Now, the Could Haves. This is where you separate the pros from the amateurs. Amateurs think everything is a Must Have or Should Have. Pros know that not everything needs to be in the product. Could Haves are those little extras that make your product nice but not necessary. They’re the sprinkles on the cupcake, not the cake itself. If you have time, great. If not, who cares?

And finally, Won’t Haves. These are the ideas that are too far out, too resource-heavy, or just not right for the current project. But don’t get rid of them. They might come in handy later. Keep them in the backlog, and maybe one day, when the time is right, they’ll make a comeback.

So, how do you use MoSCoW? 

You lay out all your potential features, tasks, or projects. Then, you categorize each one. Be ruthless. Be decisive. And make sure that your Must Haves and Should Haves are the ones getting the lion’s share of your time and resources. This isn’t a democracy; it’s a dictatorship of priorities. Adjust as you go, based on what your business needs. You’re in control.

So there you have it. 

Two methods. Two paths to greatness. 

Use RICE when you want the cold, hard numbers to do the talking. Use MoSCoW when you need to balance that with a bit of human judgment.

Master these, and you’ll be the person everyone turns to when they need something done right.

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